Returns & Exchanges at Panels by Sofia

We want you to love your new home decor, which is why we offer a 30-day return window for all unused and original-condition panels. If your selection isn't the perfect fit for your space, our team is here to help you find the right replacement or process a full refund.

1

Initiate Your Request

Visit our online portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully repackage your panels in their original protective wrapping and box to ensure they remain undamaged during transit.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing